Can I make changes to an existing box?
We want you your gift to be perfect, so if there are any changes you would like to make to an existing box, please contact us at firstname.lastname@example.org and we will do our best to accommodate your request.
Do you ever make substitutions to your boxes?
No, your gift will be just the same as you see here on the website. In the unlikely event of us needing to make a change, we will always contact you as soon as we receive your order, to chat about the options.
I notice some of your boxes contain alcohol. What's the deal here?
Please note that both the buyer of the gift and the recipient of the gift must be over 18 years of age.
How does shipping work?
Please see the "Shipping" area of our website.
Can I send a personal message with my gift box?
Yes, this is part of the service! Before you add a box to your cart, there is a field for you to add your gift card message. We will hand write your message on to one of our gift cards (neatly, we promise!) and send it with the package. Or leave this field blank if you prefer to write your own message and the gift box is coming via your own door.